SCM Tour Operator
SCM Tour Operator Platform
A dedicated online ticketing website that helps businesses reach customers directly, optimize conversion, and grow revenue on one platform.
Target customers
The platform architecture is designed as a multi-layer integration model, seamlessly connecting data, systems, and engagement channels within a unified ecosystem.
Travel companies operating their own tours (Tour Operators)
DMC (Destination management company)
Destination / entertainment venue operators
Businesses with dedicated tour operations teams (transport coordinators, guides, accommodation teams, etc.)
Businesses selling through both B2B agencies and B2C retail channels
Business Architecture
The platform architecture is designed as a multi-layer integration model, seamlessly connecting data, systems, and engagement channels within a unified ecosystem.
Why customers choose RX SCM Tour Operators Platform
A digital transformation and operations automation platform for travel, leisure, and entertainment, helping expand sales opportunities and drive sustainable revenue growth
Diverse inventory sources and flexible integration
Connect a full range of travel products: attraction tickets, hotels, flights, tours, cruises, and combos. Support two input methods: file import or real-time API.
Centralized Product & Inventory Management
A complete Product & Inventory module: manage products, pricing, inventory/stock receipts, combo/package design, vouchers, and seasonal promotions.
Specialized Tour Operator operations
Dedicated Tour Operator modules including Availability, Operations, Resource Management, and Allocation Manager for tight operational capacity control.
Advanced accounting operations
Automate costing/cost allocation, collections and payouts, reconciliation, advances/refunds, and receipts/payment vouchers directly in the system.
Comprehensive B2B Booking for fast deal closing
Integrate Markup/Tier, Agency, Booking/Order, instant hold, payment, deal pricing, series booking, and service QR in one seamless flow.
Flexible multi-tier agency management
Resource controls support user management, tiered sub-agencies, top-up mechanisms, and dedicated B2B storefronts for each agency.
Integrated dual B2B & B2C CRM
Manage leads, quotes, follow-ups, sales reminders, suppliers, limits/receivables, and contracts/orders on a single platform.
8. Real-time operational reporting & analytics
MIS – CEO Report provides Sales Performance Analytics (B2B), CRM Analytics, and especially Operation Tuning Analytics to optimize tour operations.
9. Secure and highly customizable core platform
Full Dashboard, Notifications, SSO, detailed Role/Right permissions, Audit logs, and Dynamic Reports tailored to business needs.
Deployment model
International OTA integration
Payment partners
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