SCM Tour Operator
SCM Tour Operator Platform
A dedicated online ticketing website that helps businesses reach
customers directly, optimize conversion, and grow revenue on one
platform.
Target customers
The platform architecture is designed as a multi-layer
integration model, seamlessly connecting data, systems, and
engagement channels within a unified ecosystem.
Travel companies operating their own tours (Tour Operators)
DMC (Destination management company)
Destination / entertainment venue operators
Businesses with dedicated tour operations teams (transport
coordinators, guides, accommodation teams, etc.)
Businesses selling through both B2B agencies and B2C retail
channels
Business Architecture
The platform architecture is designed as a multi-layer
integration model, seamlessly connecting data, systems, and
engagement channels within a unified ecosystem.
Why customers choose RX SCM Tour Operators Platform
A digital transformation and operations automation platform for
travel, leisure, and entertainment, helping expand sales
opportunities and drive sustainable revenue growth
Diverse inventory sources and flexible integration
Connect a full range of travel products: attraction
tickets, hotels, flights, tours, cruises, and combos.
Support two input methods: file import or real-time API.
Centralized Product & Inventory Management
A complete Product & Inventory module: manage products,
pricing, inventory/stock receipts, combo/package design,
vouchers, and seasonal promotions.
Specialized Tour Operator operations
Dedicated Tour Operator modules including Availability,
Operations, Resource Management, and Allocation Manager for
tight operational capacity control.
Advanced accounting operations
Automate costing/cost allocation, collections and payouts,
reconciliation, advances/refunds, and receipts/payment
vouchers directly in the system.
Comprehensive B2B Booking for fast deal closing
Integrate Markup/Tier, Agency, Booking/Order, instant hold,
payment, deal pricing, series booking, and service QR in
one seamless flow.
Flexible multi-tier agency management
Resource controls support user management, tiered
sub-agencies, top-up mechanisms, and dedicated B2B
storefronts for each agency.
Integrated dual B2B & B2C CRM
Manage leads, quotes, follow-ups, sales reminders,
suppliers, limits/receivables, and contracts/orders on a
single platform.
8. Real-time operational reporting & analytics
MIS – CEO Report provides Sales Performance Analytics
(B2B), CRM Analytics, and especially Operation Tuning
Analytics to optimize tour operations.
9. Secure and highly customizable core platform
Full Dashboard, Notifications, SSO, detailed Role/Right
permissions, Audit logs, and Dynamic Reports tailored to
business needs.
Deployment model
International OTA integration










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